Terms

General Maintenance

Our fabrics are durable, colourfast and easy to care for. We recommend the following cleaning guidelines:

  1. Vacuum regularly, using an upholstery brush attachment to remove accumulated grit and dust.
  2. Gently blot liquid spills with a clean sponge or cloth as soon as possible. Be careful not to push liquid further into the fabric. Vacuum away dry solids.
  3. Dye from apparel fabric that is not colourfast such as denim can rub off onto upholstery, a process called reverse crocking. This type of permanent staining is due to the apparel, not the upholstery fabric. Stain resist treatment on upholstery fabric will not prevent reverse crocking.
  4. Some cleaning methods may cause damage to underlying materials. Contact the manufacturer for recommendations before attempting any cleaning procedure.
  5. Spot cleaning is recommended for small stains only. For large stains and general soiling, we recommend cleaning the whole cover.
Spot Cleaning
  1. Follow the manufacturer’s instructions. Use solvent cleaners sparingly in a well – ventilated area away from sparks and open flames.
  2. Test the cleaning agent on a hidden or inconspicuous area first, to check for colourfastness. Work from the outside to the centre of the stain. If the stain is small, dabbing may be sufficient. Too much cleaning agent may spread the stain and damage materials under the fabric. Turn the cloth frequently to avoid re-depositing the stain.

After cleaning the fabric should be allowed to dry completely. No heat should be used. Take extra care they can leave water rings or traces of shampoo that can affect the appearance and performance qualities of the fabric.
Several of our fabrics (and wallpapers) can be used for healthcare and high-performance hospitality applications. Please refer to individual spec sheets or contact info@patriciabraune.com for recommendations.

  1. Orders must be emailed to info@patriciabraune.com Please include print – base and delivery instructions (to street addresses only) to avoid delays in processing your order.
  2. Our minimum order is 1 linear metre or yard, with 0.1 meter or yard increments.
  3. We recommend you order all your fabric requirements for a project at the same time. For drapery orders particularly we ask for fabric “cuts” to ensure you have the required lengths of unflawed fabric.
  4. We will send you an order confirmation after receiving your order.
  5. Please check our acknowledgement correctly reflects your instructions. We rely on our confirmation to produce and deliver your order so claims based on discrepancies between your order and our confirmation will not be considered.

Unless otherwise agreed in writing payment is due before orders are entered into production.

Payment may be made by bank transfer, Visa, MasterCard or PayPal.

As we print to order we cannot accept alterations or cancellations of printed fabrics or wall coverings after your order has been entered into production.

Precise colour matching to colour references supplied by customers is not always possible, and commercial tolerances should be allowed for.

Local Delivery
  1. Memo samples are sent by mail unless otherwise requested
  2. Print orders are normally despatched within two(2) weeks following confirmation of payment. Woven fabric orders are despatched the next day.
  3. Every effort is made to quote accurate delivery times. You will receive email advice if there are unexpected delays.
  4. Our fabric and wallpapers are carefully checked at several stages before being sent. Occasionally small shading, weaving or yarn irregularities can be overlooked or may have been considered as either acceptable or an inherent characteristic of the fabric or the yarn.
  5. Colour matching to memos/samples will be within normal commercial tolerances, however, an exact match to sample is not guaranteed.
  6. Delivery confirmation and courier tracking are emailed as soon as orders are despatched. We regret that we cannot accept responsibility for transit or other delays outside our control.
International Delivery
  1. International sample requests are sent DHL.
  2. International deliveries may be subject to customs fees, import duties and taxes in the destination country. These charges are the recipient’s responsibility.
Acceptance
  1. Please ensure deliveries are inspected for transit damage. Claims for damage in transit must be supported by your conditional acceptance on the delivery docket from the courier noting the damage that has occurred.
  2. Where deliveries are made to third parties, it is your responsibility to check that the order is supplied to your satisfaction. If you are accepting delivery on a third party’s behalf we advise they send you a sample for verification. For print orders, we include a digital image of the designs as ordered with our emailed packing invoice.
  3. All claims for defects, shortages, or errors must be filed in writing within ten(10) days of delivery. Failure to do so will constitute acceptance as – is and a waiver of all defects, shortages, or errors. Patricia Braune is not liable for any defects, shortages, or errors once the fabric or wallpaper has been cut or treated by the customer.
Warranty
  1. Our fabrics meet or exceed Australian performance standards provided they are used according to its recommended application guidelines; have been made up in accordance with standard industry practices; have been regularly maintained and professionally cleaned; have been protected from sunlight damage and not been subject to the third party after – treatment.
  2. Recommended applications, independent test results and care instructions are published on our website.
  3. It is our experience that if fabric or wallpaper has a manufacturing defect that results in a failure in its intended use, that defect becomes apparent within a short time of being in use.
  4. We do not accept liability for consequential loss or costs arising from fabric failure including additional labour and manufacturing costs, delivery charges or other loss of profit.
  5. We independently test all fabric failures as part of our ongoing quality assurance program and for this reason claims may not be finalised until the fabric has been tested.
Commercial Tolerances
  1. In fabrics with a horizontal pattern allow a tolerance of up to 2 cm for bowing and skewing. Please consult your workroom if you intend using a horizontally striped design for roman blinds, as some designs may not be useable within these tolerances.
  2. It is quite normal for printed fabrics to appear slightly “off square” with respect to the grain of the fabric. This is due to finishing processes, and provided lengths are cut to the pattern rather than to the weft, made – up drapes will hang satisfactorily.
  3. Depending on fibre content, there may be some movement in drapery length due to changes in temperature and the absorption and release of moisture in the fabric. The expected residual shrinkage is listed in our specification sheets. We recommend being generous with seams and hems.
  4. Fabric widths and repeats are quoted as approximate and adequate allowance should be made for small variations when placing orders. We do not accept responsibility for additional meterage needed due to variations in repeat and width within normal commercial tolerance.
Notes on Website Use

PATRICIA BRAUNE the owner of the website ABN 35 695 166 018.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PATRICIA BRAUNE’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use my website.

Terms and Conditions of Website Use
  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. Neither PATRICIA BRAUNE nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website is at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  4. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  5. This website contains material which is owned by PATRICIA BRAUNE. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  9. Every effort is made to keep the website up and running smoothly. However, PATRICIA BRAUNE takes no responsibility for the website being temporarily unavailable due to technical issues beyond our control

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia and its States and Territories.

Last updated July 2019